Engage
Connect with your Social Media, Website & Physical Audience all from one platform
Listen
Collect Surveys, Polls, Questions, User Generated Content, Stories & Ideas.
All AI Curated
Participate
Events, Custom Maps, Town Halls & everything your community needs to feel part of the journey
Collaborate
Live Chat, Members Directory, Business Directory, Forums & CMS to collectively progress
introduction
Community 360 is an all-in-one community engagement platform that makes it very simple for Community Managers to control their Data, manage their community & create a positive, thriving and profitable eco-system. We provide a fully-white-label B2B & Gov Ready system that is secure, single tenancy and ready for customisation.
Your entire fan base, on one platform, live chat, season tickets, merchandise, it’s the perfect combination for any large scale sport
Provide a safe, curated space for your congregation/devotees, organise events, provide support, collect donations, all in one space. Perfect for any organisation
The perfect tool for Community Consultation. Grow positive engagement, automatically block profanity, sarcasm, negativity and build a thriving community.
Provide services to citizens, create marketplaces, business directories, collect data, Community 360 is perfect for all forms of government
Replace your intranet with Community 360. Allow employees to engage better, collect better feedback and provide a best in class tool that integrates to your environment perfectly.
Who this is for
Our intuitive interface ensures that everyone, regardless of technical expertise, can easily navigate and utilize the platform to its fullest potential. From small teams to large organizations, Community 360 offers the tools necessary to enhance communication, foster engagement, and drive community success.
Key Features
Communities / Projects
Create gorgeous pages rich with images, videos, timelines, key dates, file attachments.
User generated Content
Users can upload content, images and videos. It can be shared or posted directly to your social media.
Surveys & Polls
Unlimited Surveys & Polls with a simple drag and drop survey builder & reporting.
Events
Manage In-person/Online Events directly from Community360 or integrate with Zoom/ Teams/ EventBrite/ Luma.
CHAT
Users can engage in direct conversations with each other, while the admin has the capability to communicate exclusively with internal team members.
CUSTOM DRAW MAP ICONS & LAYERS
Add Markers, Draw boundaries & gather feedback in real-time. When impacting someone’s physical space, drawing a map is the best way to communicate, allow comments and foster collaboration.
MULTi-LANGUAGE
The portal supports multiple languages, facilitating accessibility for users worldwide. Through customisation, we can add any language for you. Currently supporting 13 languages out of the box.
CLiCK & REPORT
Enable users to report issues effortlessly with a single click for swift resolution. Perfect for Issue Reporting & Management. Issues are easily resported using the mobile Apps.
Directories
Member & Business Directories to elevate members and their businesses. Create Custom fields and use these as a CRM. Designed to improve member engagement.
eCommerce
Sell Products, Services, Subscriptions, Paid Memberships & Restrict access to selected communities based on Membership. Tier pricing in store, based on member tier.
AI WRiTiNG
Let AI create descriptions, generate replies, and create content for you.
AI REPLiES
Let AI reply for you! That’s right, cohesive well written replies, contextually written.
BULK REPLiES
Getting the same question over and over? Bulk reply to all with 2 clicks.
Workflow Management
Require approvals before content is posted, profiles updated & more. Perfect for multiple teams.
Community AI
Sentiment Analysis, Automated Replies, Thematically Sorting Input, Tagging & In depth exports & reporting. There is so much to explore within Community360.
Customisation
Take complete control over layouts, colour schemes, user interface, interactive elements and much more. Create custom dashboards, set user permissions, and add modules that cater to all your community’s needs.
Branding
Tailor the look & feel of your brand with your logo, colours, and fonts. Create a familiar space that reflects your brand identity.
Colours
Change the colour themes, header, and title colours to maintain a consistent voice with the brand’s aesthetics.
White Label Apps
Your community can interact with your brand anytime, anywhere, through a platform that feels uniquely yours.
Data & Table Customisation
Easily add & customise information to meet your community needs and utilise it for decision-making, strategy development, and reporting.
NEWSFEED EMBED
Embed the Community360 Newsfeed directly to your main website.
SOCiAL MEDiA Management
Generate Content using CommunityAI, post to your Newsfeed + Share to Socials directly from Community360.
EXPORT TO PDF & CSV
Easily export reports, submissions, surveys, polls, questions, stories, ideas, pages, everything to PDF and utilise internally.
POSTERS
Use CommunityAI to choose features/elements and generate your posters with QR codes
Portability
Effortlessly interact with your community using tools designed to foster seamless communication and engagement.
Data & Security
Adhering to the Cyber NSW Standards, all our data is kept on shore, within Australian Data Centres and is fully compliant with both State & Federal requirements.
STORAGE
All data is stored within Australia & complies with Cyber Security NSW standards.
SiNGLE SiGN ON
Community360 has Single-Signon built into the application. It supports most major providers.
SiNGLE TENANCY
All customers get their own server. No data sharing, no chance of data leaks across tenant.
MONiTORiNG
Continuous monitoring, built on world-class networks and managed brilliantly.