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Community360
Empowering Governance through Interactive Connectivity
AI Enhancement
Leverage our integrated AI tools for enhanced user experience and decision support. Harness the power of AI to analyze data, predict trends, optimize your project strategies, and neglect negative engagement- It is made to make lives easy.
- Sentiment analysis to gauge public mood.
- Intelligent content moderation for community safety.
- Automated response suggestions for common queries
- AI-Powered Writing and Replies
- Bulk Replies and Easy Workflow Management
Community Projects
At Community360, we celebrate the spirit of community-driven initiatives, recognizing every project, big or small, and the betterment it brings to society. This platform is empowering councils with a user-friendly interface, advanced AI tools, and secure communication. Efficiently manage and showcase your ongoing and upcoming projects.
- Define your Purpose and Impact
- Comprehensive project tracking with milestones and updates
- Highlight Achievements and Recognition
- Expand your Network
Surveys & Polls
Engage significantly with your audience and get a treasure trove of insights. Leverage the powerful impact of the Survey. Community360 offers the admin panel a medium to gather data, ideas, views, and feedback on the project. Adapt and tailor your project as per the collected information.
- User-friendly survey creation tools
- Real-Time Analytics
- Customizable surveys tailored to specific community needs.
- Data analytics and visualization for informed decision-making
How It Works
- Create Your Survey
- Distribute and Collect Responses
- Analyze Results
- Implement Changes
News Feed
Keep your citizens informed about the latest developments, announcements, and news. All the users will stay at the forefront of community happenings with our dynamic News Feed– a curated space structured to keep you informed and engaged. Further, the admin snake can push notifications for updates.
Here’s what our News Feed has to offer:
- Push notifications for important updates
- Multimedia support for engaging content
- AI-supported news drafting
Customisation
Community360 offers extensive customization options to ensure that your platform reflects the unique identity of your community. With features designed to personalize the look and feel, you can create a cohesive and branded experience for your members. From color theme customization to white label apps, Community360 provides the flexibility to make the platform truly your own.
- Branding and Look and Feel Customization
- Colour Theme Customization
- White Label Apps
- Customizable Data Tables
Maps
The user-friendly map allows you to mark project locations, local initiatives, and community resources. It aims to provide a clear visual representation of the positive changes happening around a user.
- Interactive maps with geotagged information.
- Layers for different types of data (e.g., infrastructure, events).
Chat
Community360’s chat features are designed to facilitate seamless communication among community members. Users can engage in direct conversations, fostering stronger connections and collaboration. Additionally, admins have the capability to communicate exclusively with internal team members, ensuring efficient and secure internal communication. Our chat functionalities enhance engagement and streamline interactions, making it easier for everyone to stay connected and informed.
- Direct Conversations
- Admin-Only Communication
- Group Chats
- Message History and Search
Click & Report
Community360’s Click & Report feature empowers users to report issues effortlessly with a single click, ensuring swift and efficient resolution. Designed for ease of use, this feature streamlines issue reporting and management, making it perfect for government, councils, and enterprise management. With the ability to report and resolve issues using mobile apps, Community360 ensures that your community remains responsive and proactive in addressing concerns.
- One-Click Issue Reporting
- Efficient Issue Management
- Mobile App Integration
- Swift Resolution
eCommerce
Community360’s eCommerce feature provides a powerful platform for users to sell products, services, subscriptions, and paid memberships. Designed to enhance your community’s economic activity, this feature also allows for restricted access to select communities based on membership. Additionally, tier pricing in the store enables you to offer different prices based on member tiers, ensuring a personalized shopping experience that rewards loyalty and engagement.
- Sell Products and Services
- Subscriptions and Paid Memberships
- Access Restrictions
- Tier Pricing
Data & Security
At Community360, data security is our top priority. Adhering to the Cyber NSW Standards, all our data is stored onshore within Australian Data Centres, ensuring full compliance with both State and Federal requirements. Our platform features single sign-on for ease of access, single tenancy to ensure users have their own dedicated servers, and continuous monitoring to safeguard against any potential threats. Built on world-class networks and managed brilliantly, Community360 provides a secure and reliable environment for your community’s data.
- Compliance with Cyber NSW Standards
- Single Sign-On
- Single Tenancy
- Continuous Monitoring
Directories
Community360’s Directories feature enhances member engagement by offering comprehensive Member and Business Directories. These directories allow you to showcase your members and their businesses, creating opportunities for networking and collaboration. With customizable fields, the directories can also function as a CRM, tailored to meet the unique needs of your community. This feature is designed to improve member interaction and support business growth within your community.
- Member & Business Directories
- Custom Fields
- Improved Member Engagement
- Networking Opportunities
Events
Community360 promotes community engagement that takes centre stage! Whether you’re organizing virtual webinars, in-person meet-ups, or online workshops, the platform provides the perfect interface for seamless event creation, promotion, and management.
- Create, customize, and manage events effortlessly.
- Track RSVPs and manage guest lists with ease.
- Acquire valuable insights into attendee participation and preferences.
- Use AI-supported data to refine events and improve the community experience.
Multi-Language
Community360 is committed to making our platform accessible to users worldwide by offering robust multi-language support. Our portal supports multiple languages, enabling diverse communities to interact seamlessly. Through our customization options, you can add any language to suit your community’s needs. Currently, Community360 supports 13 languages out of the box, ensuring that language is never a barrier to effective communication and engagement.
- Global Accessibility
- Custom Language Addition
- Support for 13 Languages and counting
- Seamless Language Switching
User Generated Content
Community360 enables users to actively contribute to the platform by uploading their own content, including images and videos. This feature allows for a dynamic and engaging community experience, where members can share their thoughts, creativity, and experiences. Uploaded content can be shared within the community or posted directly to social media, extending the reach and impact of your community’s interactions.
- Content Upload
- Share and Post
- Community Engagement
- Seamless Integration
Portability
Community360’s Portability feature ensures effortless interaction with your community using tools designed to foster seamless communication and engagement. With options to embed the newsfeed on your main website, manage social media, and export data to PDF or CSV, staying connected has never been easier. Additionally, you can create custom posters with QR codes to promote your community and facilitate easy access for new members.
- Newsfeed Embed
- Social Media Management
- Export to PDF or CSV format
- Custom Posters with QR Codes
Ideas & Forums
Forums provide a dedicated platform where an admin panel can engage with professionals, volunteers, and like-minded enthusiasts passionate about the projects. Whether you are looking for tips, and advice, sharing insights, or exploring innovative ideas, Community360 is your go-to space for enriching discussions. The platform integrates AI tools that leverage technology to perform sentiment analysis and craft responses accordingly. Also, encourage your users to submit and discuss innovative ideas for community improvement. Great projects often start with a single idea.
- Moderated forums to ensure civil discourse.
- Idea submission and voting mechanisms.
- Crowdsourcing suggestions and diverse perspectives
- Integration with AI tools to identify key concerns.
